MAILARCHIVE PDF
Personal data handling
Current information for eml-pdf.com users. Processing locations still require confirmation.
Retention periods for technical records and backups, complete provider details and applicable processing grounds still require publication. This page does not attest to compliance with every legal requirement.
Operator and contact
Operator: Evangelina Marshaleț. Contact: support@eml-pdf.com.
Data processed
The service receives uploaded emails and attachments, technical file details, job status and expiry metadata.
- Accounts use an email address, identifier and session data; guest access uses a browser identifier and, when email is verified, a wallet email address.
- File contents are sent to the server.
Purpose
Data is used to inspect and convert files, deliver results, protect accounts, account for allowances and credits, prevent abuse and provide support. Do not include message contents in support requests.
Protection
Files are transferred over HTTPS and processed on the server.
- Default AES256 encryption has been confirmed in the live object storage.
- This is not an audit of the entire infrastructure or a guarantee that every kind of correspondence can be handled safely.
Retention and deletion
Source files are deleted after successful packaging.
- Access to results expires one hour after completion or sooner when you select Delete.
- Cleanup runs every five minutes and retries storage failures.
- Access expiry does not mean immediate physical deletion of all data.
- Technical account and job records may be retained longer.
Providers and countries
Russian and English versions currently share the same server infrastructure; language selection does not determine the processing country.
- Infrastructure providers, storage countries and administrator access locations have not yet been published and require operator confirmation.
- We cannot currently promise a specific data location or the absence of cross-border processing.
- Until these details are confirmed, do not upload data that requires a particular processing location.
Requests
For access, correction or deletion requests, email support@eml-pdf.com. Include your account email and job ID if available; do not attach correspondence, passwords or payment details.
- Account ownership may need to be verified.
- Deleting a job does not automatically delete your account or every technical record; request those separately.